1. Purpose

These Terms & Conditions govern participation in RRCI’s communication campaign, which uses Microsoft Teams and Teams‑enabled text messaging to share informational updates, reminders, and service‑related communications with internal staff, external consumers, and community partners.

Participation in this campaign is voluntary.

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2. Opt‑In Consent

By opting in to this communication campaign, you consent to receive messages from RRCI through Microsoft Teams and Teams‑enabled text messaging.

• Message frequency may vary.

• Messages may include informational updates, reminders, and service‑related communications.

• Consent is not a condition of receiving services unless otherwise stated.

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3. Opt‑Out

You may opt out of receiving messages at any time.

• To opt out of text messages, reply STOP.

• Opt‑out requests will be honored promptly.

• After opting out, you will no longer receive messages through this campaign.

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4. Approved Communication Platforms

All campaign communications are sent exclusively through RRCI‑approved platforms, including:

• Microsoft Teams

• Teams‑enabled messaging services

Personal phone numbers, personal SMS applications, and unapproved messaging platforms are not used for campaign communications, consistent with organizational communication policies.

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5. Message Content and Use

Messages sent through this campaign are intended for:

• Informational purposes only

• Service coordination and reminders

• General organizational updates

Messages will not include:

• Harassing, discriminatory, or inappropriate content

• Requests for sensitive personal or confidential information

• Content unrelated to organizational purposes

All communications must comply with organizational standards for professional conduct and acceptable use. 

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6. Confidentiality and Privacy

Participants should be aware that:

• Messages may contain general service or scheduling information.

• Participants should avoid sharing sensitive or confidential information via text unless explicitly directed to a secure channel.

• Communications sent or received through organizational systems may be subject to monitoring, retention, or disclosure in accordance with applicable policies and laws.

• SMS communications will not be shared with a third-party without consent of the consumer.

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7. Message Delivery Disclaimer

[Organization Name] does not guarantee message delivery.

• Message delivery may be affected by carrier issues, device settings, or system availability.

• RRCI is not responsible for delayed or undelivered messages.

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8. Changes to Terms

RRCI reserves the right to update or modify these Terms & Conditions at any time.

• Continued participation after changes are made constitutes acceptance of the revised terms.​

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9.Privacy

[Organization Name] is committed to respecting the privacy of individuals who participate in this communication campaign.

Information Collected

When you opt in, [Organization Name] may collect and use limited information necessary to support communication, including:

• Your name (if provided)

• Your phone number or Teams contact information

• Message interaction data (such as opt‑in or opt‑out status)

Information is used solely for organizational communication purposes.

Use of Information

Collected information is used to:

• Deliver messages related to organizational updates, services, and coordination

• Manage opt‑in and opt‑out preferences

• Support internal record‑keeping and communication accountability

Information will not be used for unrelated purposes.

Confidentiality and Security

All campaign communications are sent using approved organizational systems, including Microsoft Teams and Teams‑enabled messaging services.
Participants should avoid sharing sensitive personal or confidential information via text message unless explicitly directed to a secure channel.

Consistent with organizational policy:

• Communications sent or received through organizational systems may be monitored, logged, or retained

• Information may be accessed by authorized staff for operational, compliance, or security purposes

• Information may be disclosed when required by law or organizational policy

Participant Responsibility

By participating in this campaign, you agree to:

• Use the communication channel appropriately

• Avoid sending confidential, protected, or sensitive information unless instructed

• Follow all applicable privacy and confidentiality expectations

10. Contact Information

For questions about this communication campaign or these Terms & Conditions, contact:

RRCI Admin
Email: director@rrci.org